Digitally Advanced Services – Rail

“The future of mobility will be underpinned by shared services, smart passenger experiences and drivers towards net zero.”

Dr Melanie King

This small scoping study was in conjunction with a UK-based rolling stock leasing company (ROSCO) and funded by the Digitally Enhanced Advanced Services (DEAS) Network. The aim was to generate and evaluate future operational concepts for digitally enhanced advanced services from the point of view of a ROSCO – one of many stakeholders (or actors) within a future wider mobility ecosystem. This organisation (one of the big three borne out of the 1994 UK rail privatisation) has been at heart of the UK rail network for 25 years and owns almost a third of the national passenger rail fleet. The organisation’s strategic goals are to increase their visibility to their customers and become market leaders in digitally enhanced advanced asset management and maintenance services. The company was interested to explore new ways to identify opportunities for organisational and cultural change, as well as barriers and enablers towards advanced services within and between organisations within the transportation and mobility sectors.

The aim of the research was to answer following questions: Does the combination of foresight research methods with systems engineering techniques, shift existing perspectives to future innovative operating possibilities within a wider mobility ecosystem?

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A summary of the findings of the project and outputs can be found in the conference paper (link below).